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ServiceNow

ServiceNow

ITSM, automation & enterprise workflow mastery.

Engineered Curriculum

Our curriculum is designed by industry veterans to mirror real-world industrial automation and IT service management workflows.

7 MODULES 120 HOURS
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01. Introduction & ITIL

Deep dive into ITIL v4 frameworks, ServiceNow architecture, and the fundamental ecosystem of cloud automation.

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02. Life Cycles

Mastering Incident, Problem, Change, and Task management life cycles through hands-on industrial scenarios.

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03. Form Building & OOB

Expert instruction on UI Policies, Data Policies, and leveraging Out-Of-The-Box (OOB) functionalities for rapid deployment.

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04. Technical Scripting

Advanced Client-side and Server-side scripting including Business Rules, Script Includes, and Client Scripts.

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05. HRSD & CMDB

Strategic briefing on Human Resources Service Delivery and Configuration Management Database structures.

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06. Real-time Projects

Capstone industrial project simulating a full-scale ServiceNow implementation for a global enterprise.

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Watch our latest tutorials and guides

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Problem Life Cycle

GK NAIDU IT TECHNOLOGIES-SERVICENOW
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SLM

GK NAIDU IT TECHNOLOGIES-SERVICENOW

Ready to transform your technical career?

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Certified Instructors

Learn from architects with over 10+ years of industrial experience.

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Placement Support

Resume building and mock interviews with top-tier MNC partners.

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Cloud Lab Access

24/7 access to personal ServiceNow development instances.

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